Personalised
Personalised
tools
tools
Embedded Files
Do you manage staff, handle table service, or need to connect more printers? Want to simplify accounting or use smarter tools to keep customers coming back? Get more out of your POS system with a customized setup designed specifically for your business.
5 Configure your orders
5 Configure your orders
Floor plan POS Plus
Floor plan POS Plus
Map your store and create your table or floor plan directly in your POS.
Go to Profile > Orders > toggle on ‘Floor plan’.
Then, go back to your checkout screen and set up your floor plan by adding the number of tables with the ‘+’ button and dragging them onto the plan.
You’ll be able to view your new layout by clicking the floor plan icon, where you can take orders by clicking on each table.
When an order is placed at a table, it will turn white and display a timer showing how long the order has been active.
Print order tickets
Print order tickets
Would you like to print order preparation tickets? Make sure your printer is connected to your POS. Go to Profile > Printer settings > Choose (or connect a printer) > Toggle on ‘print order tickets’
Your order preparation tickets will be printed from this printer every time you park an order.
Connect multiple printers POS Plus
If you’d like to print dedicated tickets (sales receipts or order tickets) in specific areas of your store (e.g., bar/kitchen), you can connect multiple printers, like a kitchen printer to your SumUp POS.
6 Set business day rules and accounting
6 Set business day rules and accounting
Changing VAT rates
Changing VAT rates
Enable or disable the VAT rates according to your business needs, adjust your default rates, and view the TSE information.
Go to the profile > Taxes > Set up your taxes. You will be able to apply those tax rates to your products in later steps.
You can also choose whether you’d like your prices in the checkout screen to include or exclude tax at this stage, by the ‘Show prices including VAT’ toggle.
Just so you know, you can choose eat-in/take-away prices when creating your item catalogue.
Manage your cash flow POS Plus
Manage your cash flow POS Plus
Reconcile your cash payments with your POS: go to Profile > Cash payments and toggle on the ‘Manage cash’ button.
This will enable the virtual cash drawer session, allowing you to input your starting cash and track all cash movements. At the end of the day, return to the Cash management icon , where you can close the drawer and access your cash summary.
Integrate your favourite accounting tools POS Plus
Integrate your favourite accounting tools POS Plus
If you use accounting software like Xero, QuickBooks, or Sage and want to save time on reconciling sales, follow these steps to integrate your account:
Log in to your SumUp account at me.sumup.com.
Click on Settings in the menu.
Scroll down to the integrations section and select ‘accounting software’.
Choose the software and follow the prompts to connect your account.
Once connected, SumUp will automatically generate an invoice in your accounting software at 3 am every night, summarising the sales from the previous day. Additionally, we’ll create a bill for the fee paid in the latest payout.
7 Manage your employees and customers
7 Manage your employees and customers
Set up your employees
Set up your employees
You can set up new employee accounts and assign roles with restricted access to certain features.
Go to sumup.me > Profile > Settings > Employees.
Customer directory
Customer directory
Easily manage and track customer interactions with SumUp’s Customer Directory. Here’s how to get started:
Open the SumUp app or visit sumup.me and log in to your account.
On sumup.me, navigate to the Clients section in the menu on the left.
In the SumUp app, open the Tools section—either from the left-hand menu on a tablet or the bottom menu on your phone > go to Clients.
Add customers manually or import them from your existing contacts.
Keep track of customer purchases, communication, and detailed records to support smarter marketing.
Offer reward programmes
Offer reward programmes
Turn one-off buyers into loyal customers with SumUp Loyalty, the effortless way to digitalise your rewards programme. Say goodbye to lost stamp cards — your customers can now securely store and track their points directly in the SumUp Pay app.
In your SumUp dashboard, go to Loyalty and follow the steps to set it up.
Your customers will be able to view the loyalty rewards via SumUp Pay application.
Manage bookings
Manage bookings
Set up your calendar and start scheduling appointments with SumUp Bookings—completely free of charge. Here’s how to get started:
Open the SumUp app or visit sumup.me.
On sumup.me, go to the Bookings section in the menu on the left.
In the SumUp app, open the Tools section—either from the left-hand menu on a tablet or the bottom menu on your phone > go to Bookings
Follow the on-screen instructions to set up your calendar.
Start managing your appointments effortlessly today!
8 Upgrade to POS Plus
8 Upgrade to POS Plus
Work with more personalised tools and speed up your business operations.
Upgrade your business with personalized tools for a price that’s fair.
Upgrade your business with personalized tools for a price that’s fair.
Smarter features
Smarter features
Unlock exclusive features like floor plan, multi-printer setup, barcode scanning, cash management and more.
Priority Support
Priority Support
Enjoy 24/7 priority support dedicated to providing round-the-clock service.
Fair pricing
Fair pricing
Get full access to our POS Plus plan for a low monthly subscription and a small transaction fee per sale.
Free POS
Free POS
Rich, customisable item catalogue
Essential sales reports
Simplified order management
Easy refund processing
Basic inventory tracking
AI support
POS Plus
POS Plus
Enhanced restoration features with a floor plan & kitchen printer
Advanced retail capabilities with barcode scanning
Cash reconciliation with cash management
Preset discounts for simplified offers
Accounting integrations
24/7 priority support by a specialized agent
Need more? Contact support via chat in the SumUp app
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