Configure the Terminal to your business needs
Configure the Terminal to your business needs
Embedded Files
Do you require advanced payment setup like cash payments and tipping
options? Need an improved management of orders and handle multiple orders at the same time? Do you manage staff with different roles requiring access to the Terminal? Get more out of your Terminal with and advanced customized setup.
Configure printer settings
Customise how your Terminal prints receipts, order tickets, and reports.
1. Go to More --> Settings --> Printer settings
2. Ensure **Use printer** is enabled.
3. Choose whether to print receipts on demand or automatically.
4. Enable Print order tickets if needed.
5. Tap Test printer to check.
Customise how your Terminal prints receipts, order tickets, and reports.
1. Go to More --> Settings --> Printer settings
2. Ensure **Use printer** is enabled.
3. Choose whether to print receipts on demand or automatically.
4. Enable Print order tickets if needed.
5. Tap Test printer to check.
If your printer runs out of paper, open the compartment at the back of the device and replace the roll with a thermal paper roll sized 58 mm — 40 mm. Make sure the paper unrolls with the end facing down before closing the lid.
Create and manage employee accounts
Create and manage employee accounts
Employee accounts let you share the Terminal with your team while keeping sensitive business information secure.
Each employee has their own login and permissions.
Go to More --> Settings --> Employees.
Tap Add employee and fill in their details.
Assign a role, such as Cashier, which allows payments but restricts access to sales history and account settings.
Employees can then log in with their own credentials.
You can also create and manage employee profiles from the SumUp Dashboard.
Managing multiple orders
Managing multiple orders
Here you will have the overview of all open orders. This is vital if you have multiple customer orders that have to be managed at the same time.
Select the right tab at the top.
Select the right tab at the top.
Select the order you want to continue on.
You can also create new orders from here by tapping ‘New order’
Important: The previous order will be parked automatically.
Tip: If you created memorable names (e.g. table number), you can search the by clicking on the magnifying glass icon.
Employee profiles
Employee profiles is a great feature if there are multiple people using the same Terminal. This will allow each role to see the information that is relevant to them.
Go to 'More' > 'Settings' > 'Employees'.
Tap 'Add team member'.
Important: You can only Invite them if they don’t have an existing SumUp account.
Enter their email address.
Select their role.
Tip: You can also create your own custom roles.
Tap 'Send invite' to confirm.
Important: They will now have to accept the invitation in their mail and complete the Login.
Or you can create a profile for them.
Enter their name for them.
Enter their email address & password.
Select their role.
Tip: You can also create your own custom roles.
Tap 'Add coworker' to confirm.
Important: This will create a SumUp account for them.
Accessing Employee profiles
Accessing Employee profiles
Go to ‘More’
Scroll to the bottom and tap ‘Log out’
Login with the employee profile
Back to setup
Back to setup
Essential POS steps to start selling
Build your item catalogue
Customise your sales receipts
Configure payment methods
Connect your hardware
Need more? Contact support via chat in the SumUp app
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