Personalised

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Do you manage staff, handle table service or need to connect more printers?

Want to simplify accounting or use smarter tools to keep customers coming back?

Get more out of your POS system with a customised setup designed specifically for your business.

Set business day rules and accounting

Manage your daily till routine and accounting setup: update VAT rates, open and close tills, generate Z-reports, and fine-tune other accounting rules

Changing VAT rates

Enable or disable the VAT rates according to your business needs, adjust your default rates

Go to your profile > Taxes > Set up your taxes. You will be able to apply those tax rates to your products in later steps.
You can also choose whether you’d like your prices in the checkout screen to include or exclude tax at this stage, by the ‘Show prices including VAT’ toggle.

Manage your till openings and closures, and generate Z-reports POS Plus

With POS Plus, you can manage your daily operations with full control using the Till Management feature. Open and close your till based on your exact business hours, reconcile payments, and automatically generate detailed Z-reports.

How to get started on Till management

To get started, go to your profile > Till management.

Toggle on ‘Manage till’ to enable full till procedures, including opening and closing the till, and generating Z-reports.
Toggle on ‘Manage cash’ if you would like to track cash flow. This activates a virtual cash drawer session where you can enter your starting cash amount and record all cash movements throughout the day.

While cash management tracks physical cash movements only, till management allows you to reconcile and document all payment methods — cash and non-cash — giving you a complete overview of your daily operations.

At the end of your business day, return to ‘Till management’ to close the till. During closure, you can reconcile all transactions and generate your Z-report.

By closing your till according to your operating hours, you gain better visibility and control over daily performance. You can review sales and payments, monitor discrepancies, track past till sessions, and generate accurate reconciliation reports.

Integrate your favourite accounting tools POS Plus

If you use accounting software like Xero and want to save time on reconciling sales, follow these steps to integrate your profile:

Log in to your SumUp profile at me.sumup.com.
Click on Settings in the menu.
Scroll down to the integrations section and select ‘accounting software’.
Choose the software and follow the prompts to connect your profile.
Once connected, SumUp will automatically generate an invoice in your accounting software at 3 am every night, summarising the sales from the previous day. Additionally, we’ll create a bill for the fee paid in the latest payout.

Manage your employees

Create individual accounts for each employee so everyone can log in with their own credentials. This allows you to track who is processing sales and performing specific actions, improving accountability and visibility across shifts.

You can assign roles and permissions to each profile, so employees only access the functions they need — for example, cashiers can take payments, while managers can view sales summaries or handle refunds.

Set up your employees

To manage your team, go to sumup.me > Profile > Settings > Employees:

Create employees and their assigned profile using their email address and password.
Assign a role for each employee, either using preset roles or creating a custom role with specific permissions.
POS Plus Assign a PIN code to each employee to quickly switch users and lock the POS screen when not in use. You can also track shifts, monitor sales, and review performance to gain full control over daily operations.

Reward your customers

Turn every visit into a reason to return. Manage your customer directory and run loyalty rewards programmes effortlessly

Customer directory

SumUp’s customer directory helps you manage and track customer interactions with ease. Here's how to set it up:

Open the SumUp app or go to sumup.me and log in to your profile.
Navigate to the customer directory section.
Add customers manually or import contacts from your existing system.
Track customer purchases, communication, and keep detailed records for better marketing.

Offer loyalty rewards programmesly.

Turn one-off buyers into loyal customers with SumUp Loyalty, the effortless way to digitalise your rewards programme. Say goodbye to lost stamp cards and let your customers collect the points directly in the Local app on their phone.

Your signed-up customers collect points every time they pay with the same card.With Register and it's dual-screen setup,loyalty programmes can be offered directly in front of your customers for faster,higher-converting sign-ups.

Manage bookings effortlessly with SumUp

Let customers book appointments online anytime, while managers stay in control of staff schedules and availability. Reduce no-shows with automated reminders, sync calendars to avoid conflicts, and keep your day running smoothly. Perfect for beauty salons and other service-based businesses.

To get started:

Open the SumUp app or visit sumup.me.
Go to the Bookings section.
Follow the on-screen guide to set up your calendar.

Start managing your appointments with ease today!

Offer gift cardsly.

Gift cards help you generate additional revenue by turning your business into the perfect last-minute gift option while encouraging customers to return and spend again.

All issued gift cards are stored in your SumUp profile, to help you easily track balances and monitor redemptions at any time.

How to set up gift cards ?

Enable the feature
Open Gift Cards in your SumUp POS and activate the feature.
Sell a gift card
Add a gift card to a sale, choose the desired amount, and complete the transaction.
You can deliver the gift card:

By email
As a printed receipt
By manually adding the redemption code to a gift card hand-out of your choice. You can find the code when tapping on the gift card item in the cart before payment, or in the Gift Cards section in Tools.

Redeem a gift card
At checkout, select Gift Card as the payment method and apply the card. The amount will be deducted automatically from the balance.
Sell gift cards online

Share the URL to your gift cards storefront via any channel you like. You find the URL by clicking on the “Share” icon in the Gift Cards section in Tools.

Keep an overview of your gift card liability

Find your total issued and outstanding gift card balance at any time in the Gift Cards Report in the Reports section on https://me.sumup.com/reports/gift-cards