POS for hospitality

Designed for cafés, bars and restaurants, SumUp POS helps you manage tables, streamline orders, and optimise kitchen operations all in one place.

Manage your tables and orders

Organise your space, streamline your orders, speed up your service. One solution for floor plans, provisional bills, and dine-in/takeaway orders

Floor plan POS Plus

Map your store and create your table or floor plan directly in your POS.

Go to Profile > Orders > toggle on ‘Floor plan’.
Then, go back to your checkout screen and set up your floor plan by adding the number of tables with the ‘+’ button and dragging them onto the plan.
You’ll be able to view your new layout by clicking the floor plan icon, where you can take orders by clicking on each table.
When an order is placed at a table, it will turn white and display a timer showing how long the order has been active.

Transfer orders between tables POS Plus

Once your floor plan is set up, you can easily transfer open orders to another table, for example, if a customer changes seats.
To move an order, go to Parked Orders or tap the three dots on the POS checkout screen and select “Move”. Then choose the new table to complete the transfer.

You can set up different prices and VAT rates for take away orders directly in your product catalogue. Simply open the item editor, select the item you want to update, and toggle on ‘Set up different prices and VAT for takeaway’ to enter the adjusted price and VAT rate.
When taking an order, you can switch between order types by clicking the three dots in the top-right corner of the checkout screen and selecting the type, such as Eat-in, Take away, or Pick-up. The system will automatically apply the correct price and VAT, and the chosen order type will appear on the order ticket to ensure accurate preparation.

Print the provisional bill

Let customers review their order details before payment by printing a provisional bill.

You can enable this feature in your printer settings. Simply go to your profile > Printer settings, and under ‘Bills’, activate or deactivate the option using the toggle.

To print a provisional bill during checkout, open the shopping cart and tap ‘Print bill.’

Connect ordering devices POS Plus

All connected devices stay perfectly in sync, so your entire team can see table occupancy, open orders, and real-time updates across the floor. This ensures smoother service, fewer errors and faster turnaround during busy hours.

How to sync multiple devices ?

Upgrade to POS Plus
Make sure your profile is on the POS Plus plan to enable multi-device synchronisation.
Create your floor plan
Ensure your tables and layout are set up in your POS so all devices reflect the same occupancy and order status.
Sync your devices
Log in to each ordering device using the same SumUp account. On the handheld device you’d like to sync, go to profile > orders > accept open orders > sync this device.
Start taking table side orders
Process orders and accept payments directly from the Terminal — updates will instantly sync across all devices.

Enable self-service ordering

shorter queues, less staff pressure, more time for growth

Cut queues with Kiosk

Give customers a faster way to order with a self-serve screen. SumUp Kiosk reduces wait times during busy hours, helps you serve more people with the same team and frees up your staff to focus on preparation and service.

Add one or multiple Kiosks to your establishment to speed up service and improve the overall customer experience.

Set up your Kiosk

Give guests the power to Order & Pay via QR code

Let customers order and pay directly from their phone by simply scanning a QR code at their table. QR Order & Pay reduces queues, speeds up service, and gives guests a convenient, contactless way to browse your menu, place orders or pay, all without waiting for staff.

Perfect for busy restaurants, cafés, bars, and terraces, it helps you serve more customers with the same team while improving the overall guest experience.

How to set up QR Order & Pay ?

Getting started is simple:

Set up your menu
Create or update your product catalogue in the SumUp dashboard, including prices, descriptions and categories.
Activate QR Order & Pay
Click QR Order & Pay, follow the onboarding steps to create your storefront.
Assign tables (if applicable)
Make sure you :

Set up at least one table / pickup points as part of the onboarding

Create your menu
Set up any order timing, service charge, tipping and branding.

Generate and print QR codes
Either order QR Codes directly from the SumUp dashboard, we’ll print them and ship them to your address for a fee, or download your unique QR codes and print them with your provider.
Start accepting orders
Customers scan the code, place their order, and pay directly from their phone. Orders are instantly sent to your POS and kitchen.

Prepare Orders

Configure multiple printers, define their roles and manage your Kitchen display system effortlessly. Keep your kitchen in sync and your orders on track

Print order tickets

Would you like to print order preparation tickets? Make sure your printer is connected to your POS.

Go to your profile > Printer settings > Choose a connected printer > Toggle on ‘print order tickets’

Your order preparation tickets will be printed from this printer every time you park an order.

Connect multiple printers POS Plus

Would you like to print order preparation tickets? Make sure your printer is connected to your POS.

If you’d like to print dedicated tickets (sales receipts, reports or order tickets) in specific areas of your store (e.g. bar/kitchen), you can connect unlimited printers.

Set printer roles POS Plus

In addition to routing tickets like sales receipts and order tickets to specific printers, you can assign printer roles and control which product categories are printed at each preparation station.

For example, you can send drinks to the bar printer, food items to the kitchen and desserts to a separate station, ensuring each team receives only the tickets relevant to them.

Connect Kitchen Display (Add-on)

Upgrade your kitchen operations with the SumUp Kitchen Display System (KDS). Route tickets to different prep stations, track orders in real time, and update their status to ‘In preparation’ or ‘Completed’ with a single tap.

The KDS helps you streamline workflows, reduce paper usage and gain full visibility over your kitchen operations.

To get started, simply log in to the KDS tablet with your SumUp profile to automatically sync POS orders. You can also display QR Order & Pay and Kiosk orders; just enable the toggle in the Storefront Builder on your dashboard and they’ll appear instantly.

Need more? Contact support via chat in the SumUp app